DFMP Privacy Policy
Don’t Forget My Postcard® - DFMP trading as BCican
At Don’t Forget My Postcard® (trading as BCican), we respect your privacy and are committed to protecting any personal information you share with us.
1. Who we are
Don’t Forget My Postcard® is a Brisbane-based small business focused on creating meaningful, collectable postcard experiences.
2. What information we collect
We may collect personal information when you interact with our website or purchase from us, including:
Your name and contact details
Your email address
Billing and delivery information
Details relating to your orders and purchases
Responses you provide through surveys or forms
Website usage information, such as pages visited and how you interact with our site
3. How we use your information
We use your information to:
Respond to enquiries and messages
Improve our website and customer experience
Understand how visitors use our site
Develop and improve our products and services
Process and fulfil orders, payments and deliveries
Provide customer support
4. Cookies and website analytics
Our website uses cookies and similar technologies to:
Help the website function
Understand how visitors use our site
Improve the visitor experience
You can manage certain cookie preferences through our website’s cookie settings.
5. Third-party services
We may use trusted third-party services to operate our website and business, including:
Website hosting and e-commerce providers
Payment processors
Shipping/delivery providers
Analytics and website-performance services
Survey and form providers
These third-party providers may process or store information as necessary to provide their services and do so in accordance with their own privacy policies.
6. Data security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.
7. Access and control of your information
You have the right to:
Request access to the personal information we hold about you
Request corrections or updates
Request that we delete your information
To do so, please contact us at info@bcican.com.au.
8. Privacy enquiries or concerns
If you have a question or concern about how we handle your personal information, please contact us at info@bcican.com.au. We will take reasonable steps to review and respond to your enquiry.
9. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our website or services. The latest version will always be available on our website.
Last updated: September 2026