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DFMP Privacy Policy

Don’t Forget My Postcard (BCican)

At Don’t Forget My Postcard (trading as BCican), we respect your privacy and are committed to protecting any personal information you share with us.

1. Who we are

Don’t Forget My Postcard is a Brisbane-based small business focused on creating meaningful, collectable postcard experiences.

If you have any questions about this policy, you can contact us at: info@bcican.com.au

2. What information we collect

We may collect personal information when you interact with our website, including:

  • Your name (if provided through forms or surveys)

  • Your email address (if you contact us or subscribe in the future)

  • Responses you provide in surveys or forms

  • Basic website usage data (such as pages visited and time spent on the site)

3. How we use your information

We use your information to:

  • Respond to enquiries and messages

  • Improve our website and customer experience

  • Understand how visitors use our site

  • Develop and improve our products and services

  • Process orders and provide customer support (when our shop is live)

4. Cookies and website analytics

Our website may use cookies and similar technologies to:

  • Understand how visitors use our site

  • Improve functionality and performance

These cookies do not personally identify you.

5. Third-party services

We may use trusted third-party services to operate our website and business, including:

  • Squarespace (website hosting and analytics)

  • Google Forms / Google Drive (for surveys and data collection)

  • Payment providers such as Square (when our shop is active)

These services may collect and store data in accordance with their own privacy policies.

6. Data security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

7. Access and control of your information

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections or updates

  • Request that we delete your information

To do so, please contact us at info@bcican.com.au.

8. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our website or services. The latest version will always be available on our website.

9. Governing law

This policy is governed by the laws of Australia, including the Privacy Act 1988.